When it comes to technical support for CME software, most people know what to expect.
Constant problems mean constant phone calls. Then there are wait times – long ones. Sometimes, you don’t even have a dedicated account manager.…Read More
When a CME provider approaches us for the first time, the conversation usually centers around two specific things:How do I know this CME software will actually solve my problems? Do I want to enter… Read More
Learners care about how they get their CME. Thanks to the proliferation of online CME activities, there are also more ways for them to obtain CME than ever before – and that’s a good thing.
But with all good (and new)…Read More
When your organization invests in new software, it pays to understand the provider’s service level agreement, or SLA.
An SLA guarantees a certain level of service and specifies what happens any time the provider fails to honor that guarantee. It’s kind…Read More
What do all CME providers want? Streamlined administration, a better online experience for learners, increased revenue… Depending on who you ask, you’re bound to hear a different answer.
But at the…Read More
By now, many CME providers offer online activities in some form or another. In addition to live meetings, you might offer webinars. Or maybe enduring materials are a mainstay among your learners who obtain CME onlineRead More
How easy should it be for learners to manage CME event attendance?
From registration to credit requests, most providers would agree that a straightforward learner experience is a better learner experience. Yet at many organizations,…Read More
If you’re set on offering CME online, you’ve made a good decision. With live meeting attendance on the decline and online education becoming ever more prevalent, there are more reasons than ever to deliver CME…Read More
What’s CME all about, anyway? If it was about awarding credit so that clinicians could check a box and move on, designing activities and organizing meetings would be simple. You’d just publish any topically-relevant content or book any speaker. Then you’d call…Read More
Certificates are the source of many a headache among CME administrators. And that’s especially true when you’re juggling multiple credit options and accredited providers.
For example, how do you create custom certificates for different accreditation types? Is there software for that? And what about…Read More