The Rievent Blog

Exploring the latest developments in continuing professional
education and LMS technologies.

For CME Software Support, Set Your Expectations High

by The Rievent Team

When it comes to technical support for CME software, most people know what to expect.

Constant problems mean constant phone calls. Then there are wait times – long ones. Sometimes, you don’t even have a dedicated account manager.…

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3 Rules for Choosing CME Software

by The Rievent Team

When a CME provider approaches us for the first time, the conversation usually centers around two specific things:

How do I know this CME software will actually solve my problems? Do I want to enter… Read More

How to Deliver a Learner-Driven CME Experience

by The Rievent Team

Learners care about how they get their CME. Thanks to the proliferation of online CME activities, there are also more ways for them to obtain CME than ever before – and that’s a good thing.

But with all good (and new)…

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Is Your SLA This Strong?

by The Rievent Team

When your organization invests in new software, it pays to understand the provider’s service level agreement, or SLA.

An SLA guarantees a certain level of service and specifies what happens any time the provider fails to honor that guarantee. It’s kind…

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After Your Next CME Meeting, Assess Performance Change

by The Rievent Team

What’s CME all about, anyway? If it was about awarding credit so that clinicians could check a box and move on, designing activities and organizing meetings would be simple. You’d just publish any topically-relevant content or book any speaker. Then you’d call…

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This CME Certificate Template Solves So Many Problems

by The Rievent Team

Certificates are the source of many a headache among CME administrators. And that’s especially true when you’re juggling multiple credit options and accredited providers.

For example, how do you create custom certificates for different accreditation types? Is there software for that? And what about…

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